Since our products are digital wedding invitations (wedding websites), no physical shipping is required.
Method: All final products, including the live website link, RSVP dashboard, and Smart Share access, will be delivered digitally to the email address provided during checkout.
Timeline: Production begins once we receive your complete wedding details. Delivery typically takes [X] business days (depending on the selected package).
Access: Once delivered, your wedding website will be live and accessible globally via your unique URL.
Each invitation is made-to-order based on the curated templates provided in our catalog. By placing an order, you acknowledge that:
The design will be customized with your specific content (names, dates, locations, and photos).
Changes requested after the final delivery may be subject to additional revision fees.
Due to the digital nature of our services and the manual labor involved in customizing your website, we maintain a Strict No-Refund and No-Return Policy:
Digital Nature: Once the digital assets are created or the website link is generated, the product is considered “consumed” and cannot be “returned.”
Immediate Commencement: Work often begins immediately after an order is placed to ensure timely delivery. Therefore, cancellations are not accepted once the design process has started.
Final Sale: All purchases are final. We encourage you to review your chosen template and provide accurate information before finalizing your order.
While we do not offer refunds, your satisfaction is our priority.
If there is a technical error on our part (e.g., broken links or typos made by our team), we will correct the issue immediately at no extra cost.
Please review your preview carefully during the revision stage to ensure all details are correct before the final deployment.
